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How to See Your Funeral Home the Way Your Customers See It

If we’ve said it once, we’ve said it a million times: there is no reality in business, only perception – the customers’ perception of your funeral home is the only one that really counts. You ca...
By Rich Kizer & Georganne Bender
In Articles
Thursday, October 15, 2020

Why Using Domestically Sourced Casket Products Makes Sense

With the rise of the internet, access to materials from all over the world and far less expensive labor rates, utilizing overseas markets may seem like an appealing option as it is often assumed th...
By Kathy Shirley, Thacker Casket Company
In Articles
Tuesday, September 22, 2020

Caskets and COVID-19

As we slowly move towards the “new normal” for funeral service, what does the future hold for the funeral profession – and more specifically – caskets?  While I can’t predict the future, some ...
By Scott Weisenbach, National Sales Director for Sich Casket Company
In Articles
Tuesday, September 22, 2020

Every Funeral is an Opportunity to Tell a Life Story

A personal note – Five months ago, the word “coronavirus” wasn’t in our vocabulary, and none of us could imagine a pandemic that would threaten the health of our communities, our businesses and ...
By Jenn Parvin, Vice President, Marketing & Technology, Batesville
In Articles
Monday, September 21, 2020

Keys to Service: The Vital and Active Role of the Funeral Professional

In bygone days in our profession there was a method of “arranging” a funeral which was called “the indirect method” of counseling. At the core of this funeral arranging approach was that the fun...
By Todd Van Beck, Director of Continuing Media Education, John A Gupton College, Nashville, TN
In Articles
Monday, December 3, 2018

The Funeral Directors Association of Kentucky held their 136th Annual State Convention & Mid-West Regional Funeral Trade Show

The Funeral Directors Association of Kentucky held their 136th Annual State Convention & Mid-West Regional Funeral Trade Show on June 5-7, 2018 at the Kentucky Exposition Center and the Crowne ...
By Staff
In Articles
Monday, December 3, 2018

National Museum of Funeral History 24th Annual Charity Golf Classic Raises $600,000

INDUSTRY NEWS  The National Museum of Funeral History recently held their “24th Annual Charity Golf Classic” at the Kingswood Country Club as 94 sponsors, 375 players and 40 volunteers all co...
By Southern Funeral Director Magazine
In Articles
Tuesday, October 9, 2018
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Previous Posts

How to Build a Strong, Loyal Team in Your Funeral Home

Throughout my career, I have been fortunate to work in many funeral homes across the country. While the differences between these businesses are significant, in many ways, all funeral homes share t...

How to Recruit and Retain Top Talent for Your Funeral Business

In the funeral business, your team is arguably the most important element of your services. While everybody appreciates updated facilities and fair pricing, the people you employ offer families emo...

What Pet Parents Look for in an End-of-Life Provider

For pet parents, the bond they share with their furry, feathered, or scaled companions transcends mere ownership. These cherished members of the family occupy a central place in the heart and home....

MENTORING: A Mutually Beneficial Relationship

MENTOR, BRYANT HIGHTOWER How do you create a successful mentor and mentee relationship? The foundation of a successful mentor-mentee relationship is built on mutual trust. Mutual trust is essenti...

The Importance of Knowing the Origins of Cremation Urns and Memorial Products

Knowing where cremation urns and memorial products come from goes beyond understanding their geographic source; it encompasses the materials used, the labor conditions under which they were produce...

Embracing Technology in Your Funeral Home

TECHNOLOGY EXPLOSION We can likely agree that technology has exploded over the past forty years. While your great grandmother might have hung her clothes to dry on a clothesline, you’d be hard pres...

Sabbatical: Gratitude in Action

First, let’s start with a short intro on who Kris Seale is and then meander our way forward in time to the year 2024 when 260 of his 518 employees took a 30-day sabbatical. Yep – you read that righ...