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Articles
The Cost of Waiting - How to Avoid Losing Funerals to Direct Disposition
You’ve probably had them in your funeral home. Families who are grieving the loss of a loved one and don’t already have a plan in place. You notice how they react when you use the word funeral, and...
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Articles
Tuesday, May 17, 2022
A Picture Is Worth A Thousand Words
As a little girl, I loved to flip through all our old photo albums. Pages full of pictures of vacations and pets, smiling faces of parents, grandparents, cousins, and babies, but what I loved most ...
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Tuesday, April 19, 2022
Memories Need Help Sometimes Step Up To Be the One To Educate
They were a sweet couple, Helen and Bob. Their beautiful little Maltese, Lexi, had just died and they were a mess. Lexi was just one of their many Maltese loves, as that’s what kind of family they ...
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Articles
Tuesday, April 19, 2022
The Mourner's Bill of Rights
Though you should reach out to others as you do the work of mourning, you should not feel obligated to accept the unhelpful responses you may receive from some people. You are the one who is grievi...
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Articles
Tuesday, April 19, 2022
What’s the Key to Running a Successful Funeral Home? Your Team
From the rise of cremation to the pandemic, there are many things disrupting the funeral profession right now. If your funeral home doesn’t have a plan, it can lead your staff to experience burnout...
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Articles
Wednesday, March 23, 2022
Pre-Recruitment Preparation… Your Key to Success!
If there is one thing that has become almost gospel truth in funeral service these days, it is that good help is hard to find! We have been recruiting exclusively for the funeral and cemeteries pro...
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Articles
Wednesday, March 23, 2022
Overcoming the Funeral Home Recruitment and Retention Challenge
In 2021 Connecting Directors put out a survey for funeral professionals to gather data on the wants, needs, concerns, and habits of deathcare workers. In that survey, “Employee Recruitment and Rete...
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Wednesday, March 23, 2022
Previous Posts
MONUMENTS AND MARKERS: Educating Funeral Directors for Enhanced Family Support
Incorporating headstone sales into a funeral home’s services presents significant advantages. Firstly, it can boost revenue without incurring substantial added overhead, making it a cost-effective ...
Become Your Community’s Preferred Choice for Cremation Memorialization
The national cremation rate has reached an unprecedented level, with many individuals gaining a deeper understanding of the importance of memorialization. Whether making their own end-of-life arran...
8 TIPS For Implementing New Technology in Funeral Homes
Seamless technology integration in funeral homes is increasingly vital as the industry evolves to meet modern expectations and operational efficiencies. According to recent research, 70% of employe...
EXPECT MORE From Your Case Management Software
When you run a funeral home, maximizing your time is maximizing your earning potential. The less time you spend entering information into your many systems, the more time you can spend taking care ...
MODERN CEMETERY MANAGEMENT: Streamlining Operations with Technology
In the 21st century, technology has permeated nearly every aspect of our lives, from how we communicate to how we manage businesses. The cemetery industry, often perceived as traditional and resist...
The Most Underserved Market: POST-NEED FAMILY
According to a 2022 CANA survey, in the United States, an estimated 21.9 million families hold cremated remains in their homes. With the ever-increasing cremation rate, with some reports projecting...
Solving Cremation’s Challenges
Cremation poses several challenges when it comes to conveying and delivering value. With burial, there are multiple tangible products that a price tag can easily be attached to. Think embalming, cl...