Articles

Soliciting and Managing Online Reviews: Do's and Dont's

Online reviews, whether on Google, Yelp, or any online directory, can feel like a minefield if you don’t have a strategy for managing them and using them to your advantage. A tough review can leave...
By Caitlin Bray
In Articles
Friday, January 12, 2024

Why Do You Want a Career in Funeral Service?

It’s a question all of us get asked at some point after deciding funeral service is the career we’ve decided to pursue. I could easily ask a rebuttal question: Why don’t you want to be a funeral di...
By Lauren Budrow
In Articles
Friday, January 12, 2024

PRESERVING MEMORIES AND PROFITS: The Overlooked Role of Urn Vaults

We all know when families enter a funeral home, they are faced with numerous decisions. As funeral professionals, our responsibility is to guide these families through all their options. One aspect...
By Stephen Noyes
In Articles
Monday, December 11, 2023

Why Funeral Management Software is Crucial for Modern Death Care

It’s no secret that deathcare, including all its challenges, is changing. That’s why funeral software has emerged and plays a crucial part in modern death care. This blog delves into the key role s...
By Chase Downs
In Articles
Monday, December 11, 2023

GRAVE LINERS VS BURIAL VAULTS

In the realm of funeral service, the terminology used to describe outer casket protection can be as diverse as the communities they serve. From burial vaults to grave liners, concrete boxes, and a ...
By Jill Darby
In Articles
Monday, December 11, 2023

11 Impactful Ways Funeral Directors Support Our Troops

Amidst a multitude of heartwarming tales about funeral directors going the extra mile to support our armed forces and pay homage to deceased veterans, one constant theme emerges: a timeless commitm...
By Jessica Farren
In Articles
Monday, December 4, 2023

Building Strong Community Connections

Funeral homes have a unique opportunity to build trust and provide comfort by being deeply ingrained in their community. When families face the difficult prospect of arranging a funeral, they often...
By Guy V. Winstead
In Articles
Monday, December 4, 2023
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Previous Posts

The Weight of Grief

HOW AFTERCARE PROGRAMS CAN HELP The loss of a loved one is one of the most profound and challenging experiences a person can endure. Grief, with its overwhelming intensity, can leave individuals f...

How to Help Consumers Make Informed Preneed Trust Choices

Preneed trusts are invaluable for ensuring long-term growth and stability for funeral homes while providing peace of mind for families. Despite their importance, preneed trusts remain widely misund...

How to Build a Strong, Loyal Team in Your Funeral Home

Throughout my career, I have been fortunate to work in many funeral homes across the country. While the differences between these businesses are significant, in many ways, all funeral homes share t...

How to Recruit and Retain Top Talent for Your Funeral Business

In the funeral business, your team is arguably the most important element of your services. While everybody appreciates updated facilities and fair pricing, the people you employ offer families emo...

The Cornerstone of Success: Providing the Best Culture, Incentives and Opportunities for Employees

In the funeral service profession, our work goes beyond providing a service – we offer comfort and support during some of the most challenging moments in people’s lives. Over my 40 years in this in...

What Pet Parents Look for in an End-of-Life Provider

For pet parents, the bond they share with their furry, feathered, or scaled companions transcends mere ownership. These cherished members of the family occupy a central place in the heart and home....

MENTORING: A Mutually Beneficial Relationship

MENTOR, BRYANT HIGHTOWER How do you create a successful mentor and mentee relationship? The foundation of a successful mentor-mentee relationship is built on mutual trust. Mutual trust is essenti...